Support Coordination & Capacity Building

Venus Healthcare provides comprehensive Support Coordination and Capacity Building services to help NDIS participants navigate their NDIS journey, access appropriate supports, and build skills for greater independence. Our experienced coordinators act as your advocates and guides through the complex NDIS system.

Support Coordination Services:

• NDIS Planning Assistance: Help understanding your NDIS plan and funding allocations

• Provider Matching: Connecting you with appropriate service providers

• Plan Reviews: Assistance with annual plan reviews and adjustments

• Funding Coordination: Help maximizing your NDIS funding and budget

• Advocacy Support: Advocacy for your needs and rights within the NDIS system

• Transition Support: Assistance during NDIS transitions and changes

• Information Provision: Clear explanations of NDIS processes and options

Capacity Building Programs:

• Skill Development: Programs to build independence and daily living skills

• Goal Setting: Support developing and achieving personal goals

• Resource Connection: Access to community resources and support networks

• Education Programs: Learning about disability rights and self-advocacy

• Peer Support: Connection with others in similar situations

• Technology Training: Building digital skills for independent living

• Financial Management: Budgeting and money management skills

Types of Support Coordination:

Level 1 Support Coordination (Information and Linkage):

• Basic information about NDIS supports and services

• Linking to appropriate providers and resources

• Assistance with simple plan navigation

Level 2 Support Coordination (Coordination of Supports):

• Coordination of multiple service providers

• Assistance with complex plan management

• Support during plan reviews and transitions

Level 3 Support Coordination (Specialist Coordination):

• Complex coordination for participants with high support needs

• Specialist disability sector knowledge

• Intensive coordination and advocacy support

NDIS Support Coordination Funding:

Support Coordination is funded through the NDIS Capacity Building budget. The level and amount of coordination support depends on your assessed needs and complexity of support requirements.

Our Coordination Approach:

Venus Healthcare's support coordination follows a person-centered approach:

• Understanding You: Comprehensive assessment of your needs, goals, and preferences

• Holistic Planning: Considering all aspects of your life and support needs

• Strengths-Based: Building on your existing strengths and capabilities

• Collaborative: Working with you, your family, and other support providers

• Flexible: Adapting to your changing needs and circumstances

Capacity Building Focus Areas:

Daily Living Skills:

• Personal care and hygiene routines

• Household management and organization

• Meal planning and preparation

• Time management and scheduling

Community Participation:

• Building social connections and relationships

• Community navigation and access skills

• Public transport and mobility skills

• Leisure and recreational activity participation

Self-Management:

• Health and medical management

• Financial planning and budgeting

• Advocacy and self-advocacy skills

• Decision-making and problem-solving

Technology and Digital Skills:

• Smartphone and computer use

• Online communication and social media

• Assistive technology familiarization

• Digital safety and privacy

Support Coordination Process:

1. Initial Assessment: Understanding your support needs and coordination requirements

2. Plan Development: Creating a personalized support coordination plan

3. Provider Matching: Connecting you with appropriate service providers

4. Implementation: Coordinating and monitoring service delivery

5. Review and Adjustment: Regular reviews and plan modifications

Quality Coordination Standards:

Our coordinators maintain professional standards:

• Qualification Requirements: Relevant qualifications in disability support or related fields

• Ongoing Training: Regular professional development and NDIS system updates

• Ethical Practice: Adherence to professional codes of conduct

• Confidentiality: Protection of your personal information and privacy

• Accountability: Clear reporting and documentation processes

Support Coordination Across NSW:

Venus Healthcare provides support coordination services throughout New South Wales:

• Metropolitan Areas: Comprehensive coordination in Sydney and major cities

• Regional Centers: Coordination support in Newcastle, Wollongong, and regional areas

• Rural Communities: Remote coordination support and provider connections

• Telehealth Options: Online coordination for distant locations

Measuring Success:

We track coordination effectiveness through:

• Goal Achievement: Progress towards your personal goals

• Service Satisfaction: Your satisfaction with coordinated supports

• Independence Levels: Increasing independence and self-management

• Quality of Life: Overall improvements in life satisfaction

• System Navigation: Improved ability to navigate NDIS and support systems

Getting Started with Support Coordination:

1. Contact Venus Healthcare for an initial coordination assessment

2. Discuss your NDIS journey and support needs

3. Develop your personalized coordination plan

4. Begin coordination and capacity building activities

5. Regular progress reviews and plan adjustments

Contact Us for Support Coordination:

Ready to navigate your NDIS journey with confidence? Contact Venus Healthcare on 0451 952 127 or email info@venushealthcare.com.au to learn about our Support Coordination and Capacity Building services.